QMS Introduction:
QMS is a combination of all the hardwares such as Ticket Dispenser Kiosk, Counter Displays,Main Display Unit, Teller Interface Units,Customer Appraising Equipment.... and our developed QMS software which helps you better manage your customer flow. Used in any type of organization with substantial customer flow and need for queue management, QMS makes customer service a pleasurable process, hence increasing the value of your business.
Also known as Waiting Line Management Systems, Queuing Systems, Customer Flow Management; Queue Management Systems are widely used in banks, financial institutions, hospitals & clinics, public offices and much more. We help you make your customers happy and satisfied with the products and service you provide.
QMS(Queue Management System) include:
- Ticket Dispenser Kiosk
- Display Units(Counter Display&Main Display)
- Teller Interface Unit(Manipulator&Callpad)
- QMS Software
- Server
Technical Specification&Parameter:
| 15 or 17 or 19 Inch LCD surface acoustic wave touch screen Ticket Dispenser |
| User friendly graphical interface,(Windows Operating System) |
| Multi-language printingon tickets |
| On the LCD Touch Screen of Ticket Dispenser can show multi-language service items buttons |
| can do unlimited quantity of queueservices and for unlimited counters |
| Support to connect with unlimited quantity of Counter Display, unlimited quantity of Main Display, unlimited quantity of Opinion Controller ,unlimited quantity of Manipulator |
| Alone standing model |
| Optional for assembling Magnetic Card Reader or ID Card Reader for VIP customer service or magnetic card service |
| Optional for GSM/GPRS Modem for SMS reservation |
| Support to connect with LCD or Plasma main display |
| Support to use Virtual manipulator(virtual call pad) |
| 57mm or 80mm width thermal paper printer |
| multi-voice sound broadcast(multinational language voice announcement) |
| Have plenty of queue report statistic and centralized network report monitor,view and printing from the Server |
| RS485 communication connection and base on SQL database |
| Work by Wired or Wireless Communication |
